Privacy Policy

Philcox Editorial is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection law.

Information I collect

When you contact me or use my proofreading and editing services, I may collect personal information including:

• your name, email address, postal address and telephone number;
• information you provide when making an enquiry or requesting a quotation;
• documents, manuscripts, text and other files supplied for proofreading, copy-editing or other editorial services; and
• information required for invoicing and payment purposes.

How I use your information

I use your personal information where necessary to:

• respond to enquiries and provide quotations;
• provide and deliver proofreading, copy-editing and other editorial services;
• communicate with you about your project;
• process payments and maintain financial and business records; and
• comply with legal and regulatory obligations, including record-keeping requirements for tax purposes.

The lawful basis for processing your information will normally be that it is necessary to take steps at your request before entering into a contract or to perform a contract with you. Where information must be retained to meet legal obligations, it will be processed on that basis.

How I protect your information

I take reasonable measures to protect personal information and client material against unauthorised access, loss or disclosure. These measures include password-protected systems and up-to-date security and anti-virus software.

Sharing your information

I will not sell your personal information or use it for unrelated marketing purposes.

I will only share personal information where this is necessary to provide my services, where I am legally required to do so, or where you have given permission.

I will obtain your permission before publishing material that identifies you as a client, such as a testimonial.

How long I keep your information

Personal information and client material will be retained only for as long as reasonably necessary for the purposes for which it was collected, or for as long as required to meet legal, accounting or tax obligations. Information that is no longer required will be securely deleted or disposed of.

Your data protection rights

Depending on the circumstances, you may have rights concerning your personal information, including the right to request access to it, to have inaccurate information corrected, and in certain circumstances to request its deletion or restrict or object to its use.

If you wish to exercise your data protection rights or have any questions about how your information is handled, please contact me at john@philcoxeditorial.co.uk.

Complaints

If you have concerns about how I handle your personal information, please contact me in the first instance.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office

Last updated: August 2026